Smart Software for Smart Devices
Skylight R5 is generally available now.
For Skylight R5 we added important new features to what was already the leading enterprise wearable software platform. With Skylight your users are hands-free and your business operations are fully connected.
Workstreams: a new Skylight work management system that gives each user the instructions, content and help they need for their job. Expert workers can scan their job and get to it fast. Novice workers can drill down when then need it so it’s done right the first time.
Smartwatches: get your Skylight workstreams, help, notifications and checklists on smartwatches. You only need one platform for your business – many devices and many scenarios.
Voice: work hands-free using voice navigation, search and commands. Fast and efficient interactions, online or offline.
We’re fortunate to have leading companies adopting Skylight and a bunch of passionate users and partner developers who provide us with ideas and recommendations. This feedback loop is one of the powerful drivers of our product planning and engineering cycles. With Skylight R5, we’ve tapped into this feedback goldmine and created the most powerful version yet.
With this release you will see a revolutionary work-management system called Workstreams, support for smart watches, an advanced voice processing system, improvements in how you authenticate with back-end systems, and enhancements to image-capture quality.
At the very heart of Skylight is helping people do their jobs faster and with higher quality results. One of the things we’ve recognized is that the types of jobs people are using Skylight for are really varied with often very complex workflows, and even for the same job, people may need different things to help them work their best.
In R2 we added various types of task responses and multiple choice questions to provide more input to the add-in to enrich the possible scenarios we could support. In R3 we added the work-space toolbar to simplify and improve the user interactions. In R4 we added offline, so you can work disconnected when you are out in the field or at a customer location.
In R5 we’ve completely redesigned the ‘getting work done’ experience in Skylight with Workstreams. These are unbounded task lists which have embedded actions, icons and instructions. You can attach subordinate streams to drill into details when needed, you can branch them based on user choices or externally driven data, you can use them online or offline, use them on glasses or watches, and you can append/change items on the list based on the context of the user and the work.
With Workstreams, we’ve made giant strides in:
Visibility: We provide visibility to the user to see the complete workflow they are facing. A lot of times a quick scan of the full scope of work is enough, especially for a proficient or expert user. They can see at a glance the steps and actions available for their work, and if they need to drill down for details they can. The user can navigate and interact at the right level of granularity that is most helpful for them.
Hierarchy: We also accommodate different hierarchies of work. Skylight can map your current activities and build the work orders, tasks, steps, etc., that are maintained in your existing business systems like SAP, Salesforce, Microsoft and Oracle.
Flexibility: We support users having more than one set of tasks they need to accomplish, as well as account for ordered/unordered work. We also need to recognize that work encompasses both content as well as actions – both concepts live together at the same level of the UI.
Fast and Simple: Much of our user’s work is frequently repetitive. So, above all, it needs to be intuitive, responsive and fast for the user. Skylight is designed so it doesn’t get in the way of people doing their work.